RETURN & REFUND POLICY
Thank you for shopping with The Absolute House of Design! We take pride in offering high-quality ethnic wear and delivering the best to our valued customers. At The Absolute House of Design, our vision is to provide premium clothing at the most affordable prices, ensuring a perfect balance of quality, value, and style. Your satisfaction is our priority, and we are committed to enhancing your shopping experience with us.
RETURN & EXCHANGE POLICY
We strive to make every purchase from The Absolute House of Design a delightful experience. If you have any concerns, our team is ready to assist you.
Made To Order Items
Each creation at The Absolute House of Design is a testament to fine craftsmanship. Since our made-to-order items and accessories are handcrafted with care, they are not eligible for returns
Cash On Delivery (COD) Orders
Orders placed on a Cash on Delivery (COD) basis are strictly non-returnable and non-exchangeable.
No Cancellation Policy
Once an order is placed, it cannot be canceled under any circumstances. Kindly ensure all details are accurate before confirming your purchase.
No Refund Policy
We do not offer refunds on any orders. In case of any product-related concerns, we will assist you in resolving the issue with an exchange or replacement (as applicable and per the terms mentioned below).
Return/Exchange Process
For returns or exchanges of eligible products, our customer care team will carefully review the request. Please email us at theabsolutehouseofdesign@gmail.com or call us at +91 8699303637 within 24 hours of receiving your order. Once we receive your request, we will determine the need for a return or exchange.
For any returns, the customer should courier the garment themselves with it's original packing & We charge 10% of the amount on the returns.
Please ensure that the product is unused, with original tags and packaging intact, while initiating a return or exchange request.
● Refunds are not applicable for international orders.
Customer Support
● Email: theabsolutehouseofdesign@gmail.com
● Phone: +91 8699303637
● Support Hours: Monday-Saturday, 11:00 AM – 7:00 PM
Disclaimer
We will not be responsible for any change in the color or texture of the fabric due to washing or dry-cleaning processes.
Address
Block 70B/19b, Rama road Industrial area
Moti nagar, West Delhi, DELHI 110015